INSERT INTO `support` (support_id,support_toppic,support_detail,support_picture,support_userid,support_status,created_at,updated_at,support_sendmail_date) VALUES (7,AAAAAAAAAAA,45234,support_picture16493331452023-03-3004:43:01.png,18,sent,2023-03-30 04:43:01,2023-03-30 04:43:01,2023-03-31 11:32:04);
INSERT INTO `support` (support_id,support_toppic,support_detail,support_picture,support_userid,support_status,created_at,updated_at,support_sendmail_date) VALUES (8,AAAAAAAAAAA,3435,support_picture2863162192023-03-3004:43:28.png,18,sent,2023-03-30 04:43:28,2023-03-30 04:43:28,2023-03-31 11:19:03);
INSERT INTO `support` (support_id,support_toppic,support_detail,support_picture,support_userid,support_status,created_at,updated_at,support_sendmail_date) VALUES (9,Maintain and monitor systems and networks.,Maintain and monitor systems and networks.Maintain and monitor systems and networks.Maintain and monitor systems and networks.Maintain and monitor systems and networks.Maintain and monitor systems and networks.Maintain and monitor systems and networks.Maintain and monitor systems and networks.,support_picture1940490152023-03-3006:48:25.png,18,sent,2023-03-30 06:48:25,2023-03-30 06:48:25,2023-04-03 14:39:05);
INSERT INTO `support` (support_id,support_toppic,support_detail,support_picture,support_userid,support_status,created_at,updated_at,support_sendmail_date) VALUES (10,Maintain and monitor systems and networks.,,,1274,sent,2023-04-03 07:59:30,2023-04-03 07:59:30,2023-04-03 15:00:05);
INSERT INTO `support` (support_id,support_toppic,support_detail,support_picture,support_userid,support_status,created_at,updated_at,support_sendmail_date) VALUES (11,Maintain and monitor systems and networks.,Test ระบบ,support_picture14179797272023-04-0610:33:21.png,1839,sent,2023-04-06 10:33:21,2023-04-06 10:33:21,2023-04-06 17:34:04);
INSERT INTO `support` (support_id,support_toppic,support_detail,support_picture,support_userid,support_status,created_at,updated_at,support_sendmail_date) VALUES (12,Maintain and monitor systems and networks.,test test test,support_picture6839845632023-04-0709:29:26.jpg,1839,sent,2023-04-07 09:29:26,2023-04-07 09:29:26,2023-04-07 16:30:06);
INSERT INTO `support` (support_id,support_toppic,support_detail,support_picture,support_userid,support_status,created_at,updated_at,support_sendmail_date) VALUES (13,Registration/ Add/ Drop/ Withdraw,,support_picture5680139472023-05-1506:23:41.docx,1839,sent,2023-05-15 06:23:41,2023-05-15 06:23:41,2023-05-15 13:24:03);
INSERT INTO `support` (support_id,support_toppic,support_detail,support_picture,support_userid,support_status,created_at,updated_at,support_sendmail_date) VALUES (14,Other,How to change my wrong personal information on the system,,1900,sent,2023-07-07 04:20:00,2023-07-07 04:20:00,2023-07-07 11:20:05);
INSERT INTO `support` (support_id,support_toppic,support_detail,support_picture,support_userid,support_status,created_at,updated_at,support_sendmail_date) VALUES (15,Registration/ Add/ Drop/ Withdraw,TESTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTT,support_picture14213421442023-08-0617:01:13.png,1839,sent,2023-08-06 17:01:13,2023-08-06 17:01:13,2023-08-07 00:02:06);
INSERT INTO `support` (support_id,support_toppic,support_detail,support_picture,support_userid,support_status,created_at,updated_at,support_sendmail_date) VALUES (16,Course / Curriculum,สามารถหารายละเอียดวิชาต่างๆว่าเนื้อหาคร่าวๆเป็นประมาณไหนได้ทางไหนหรอครับ,,1901,sent,2023-08-07 02:12:31,2023-08-07 02:12:31,2023-08-07 09:13:04);
INSERT INTO `support` (support_id,support_toppic,support_detail,support_picture,support_userid,support_status,created_at,updated_at,support_sendmail_date) VALUES (17,Registration/ Add/ Drop/ Withdraw,วิชา seminar ต้องลงทั้ง I,II,III,IV ตามtableของ ESEเลยไหมครับ หรือลงทีละตัวตามstudy planในwebsiteครับ,support_picture15399520222023-08-0709:16:26.png,1901,sent,2023-08-07 09:16:26,2023-08-07 09:16:26,2023-08-07 16:17:03);
INSERT INTO `support` (support_id,support_toppic,support_detail,support_picture,support_userid,support_status,created_at,updated_at,support_sendmail_date) VALUES (18,Course / Curriculum,ขอทราบรายละเอียดเกี่ยวกับวิชา molecular electromistryได้ไหมครับ ว่าเรียนเกี่ยวกับอะไร,,1901,sent,2023-08-07 15:25:49,2023-08-07 15:25:49,2023-08-07 22:26:04);
INSERT INTO `support` (support_id,support_toppic,support_detail,support_picture,support_userid,support_status,created_at,updated_at,support_sendmail_date) VALUES (19,Registration/ Add/ Drop/ Withdraw,maintain statusเอาไว้ใช้ทำอะไรหรอครับ,,1901,sent,2023-08-10 03:14:41,2023-08-10 03:14:41,2023-08-10 10:15:04);
INSERT INTO `support` (support_id,support_toppic,support_detail,support_picture,support_userid,support_status,created_at,updated_at,support_sendmail_date) VALUES (20,Course / Curriculum,Why IST 596 Selected Topics: "Critical Thinking, Critical Writing, and Critical Skills for Researchers" is not included as an elective course in degree audit?,,1851,sent,2023-08-11 04:40:51,2023-08-11 04:40:51,2023-08-11 11:41:12);
INSERT INTO `support` (support_id,support_toppic,support_detail,support_picture,support_userid,support_status,created_at,updated_at,support_sendmail_date) VALUES (21,Registration/ Add/ Drop/ Withdraw,Could you please help me check my enrollment? 
Last week. I requested to add IST 502 Data structure with AUDIT (AU). After the add period, I checked my course enrollment list, and I didn't see that course on the list.,,1887,sent,2023-09-07 03:46:18,2023-09-07 03:46:18,2023-09-07 10:47:05);
INSERT INTO `support` (support_id,support_toppic,support_detail,support_picture,support_userid,support_status,created_at,updated_at,support_sendmail_date) VALUES (22,Registration/ Add/ Drop/ Withdraw,ในstudy planมันขึ้นเป็น()แบบนี้ ไม่ทราบว่าคือวิชาอะไรเหรอครับ PhD. 5 years program,support_picture6891481452024-01-0805:13:09.png,1909,sent,2024-01-08 05:13:09,2024-01-08 05:13:09,2024-01-08 12:14:02);
INSERT INTO `support` (support_id,support_toppic,support_detail,support_picture,support_userid,support_status,created_at,updated_at,support_sendmail_date) VALUES (23,Registration/ Add/ Drop/ Withdraw,ผมมีคำถามสำหรับProfessional Development: Independent Study กับ Leadership in Science and Engineering: Independent Studyครับ
1. แต่ละgroupในรูปภาพมีความแตกต่างกันไหมครับ
2.ถ้าต้องการเลือกเรียนเป็นonlineทั้งleadershipและProfessionalต้องเลือกรหัสไหนในภาพครับ,support_picture17988845072024-01-0903:53:58.png,1909,sent,2024-01-09 03:53:58,2024-01-09 03:53:58,2024-01-09 10:54:02);
INSERT INTO `support` (support_id,support_toppic,support_detail,support_picture,support_userid,support_status,created_at,updated_at,support_sendmail_date) VALUES (24,Registration/ Add/ Drop/ Withdraw,Please help register IST 591 Professional Development: Independent Study. The admin team demands it to be register by midnight. I did not know it cannot be add later.,support_picture16507118852024-01-1214:28:08.jpg,1888,sent,2024-01-12 14:28:08,2024-01-12 14:28:08,2024-01-12 21:29:03);
INSERT INTO `support` (support_id,support_toppic,support_detail,support_picture,support_userid,support_status,created_at,updated_at,support_sendmail_date) VALUES (25,Registration/ Add/ Drop/ Withdraw,I would like to enroll the English for Academic Research (IST699) but I accidentally already sent the request to my advisor before enrolling this course.,,1910,sent,2024-01-12 15:55:14,2024-01-12 15:55:14,2024-01-12 22:56:02);
INSERT INTO `support` (support_id,support_toppic,support_detail,support_picture,support_userid,support_status,created_at,updated_at,support_sendmail_date) VALUES (26,Registration/ Add/ Drop/ Withdraw,This message from Wansiri Worawitayanon Student ID: 2320407 ISTbatch9
I've forgot to enroll Professional Development: Entrepreneurial Skills. สวัสดีค่ะ คือว่าหนูลงทะเบียนไปวันแรกๆและตอนนั้นเห็นว่าระบบ Professional development มันยังไม่นิ่ง หนูเลยยังไม่ได้ลง แต่เพิ่งเห็นdeadline ว่ามันต้องลงไปวันนี้ รบกวนช่วย add or enroll Professional Development: Entrepreneurial Skills ให้ได้ไหมคะ ขอบพระคุณและขอโทษที่ทำให้ยุ่งยากนะคะ,,1889,sent,2024-01-12 15:58:24,2024-01-12 15:58:24,2024-01-12 22:59:02);
INSERT INTO `support` (support_id,support_toppic,support_detail,support_picture,support_userid,support_status,created_at,updated_at,support_sendmail_date) VALUES (27,Registration/ Add/ Drop/ Withdraw,I forgot that I should enroll the English for Academic Research (IST698). Would it be possible that I could enroll this?,,1910,sent,2024-01-13 04:24:04,2024-01-13 04:24:04,2024-01-13 11:25:03);
INSERT INTO `support` (support_id,support_toppic,support_detail,support_picture,support_userid,support_status,created_at,updated_at,support_sendmail_date) VALUES (28,Registration/ Add/ Drop/ Withdraw,กดลงทะเบียนแล้วชื่อคอร์สหายค่ะ ชื่อคอร์สที่หายคือ IST591 - Professional Development: Business Foundation ค่ะ,support_picture16509706612024-01-1410:24:05.png,1885,sent,2024-01-14 10:24:05,2024-01-14 10:24:05,2024-01-14 17:25:03);
INSERT INTO `support` (support_id,support_toppic,support_detail,support_picture,support_userid,support_status,created_at,updated_at,support_sendmail_date) VALUES (29,Registration/ Add/ Drop/ Withdraw,จะทำการกด Add วิชา English for Academic Research รหัส 598 แต่ระบบเด้งไปหน้าอื่น แล้วตอนนี้กด Add ไม่ได้แล้ว และหน้า Add ขึ้นว่ามี Request แต่ขึ้นว่างเปล่าอย่างที่แนบไป รบกวน Add รายวิชานี้ให้ด้วย,support_picture7333282952024-01-1509:52:08.png,1883,sent,2024-01-15 09:52:08,2024-01-15 09:52:08,2024-01-15 16:53:02);
INSERT INTO `support` (support_id,support_toppic,support_detail,support_picture,support_userid,support_status,created_at,updated_at,support_sendmail_date) VALUES (30,Course / Curriculum,,,1902,sent,2024-01-16 02:31:12,2024-01-16 02:31:12,2024-01-16 09:32:02);
INSERT INTO `support` (support_id,support_toppic,support_detail,support_picture,support_userid,support_status,created_at,updated_at,support_sendmail_date) VALUES (31,Registration/ Add/ Drop/ Withdraw,ก่อนหน้านี้วันที่ 10 ได้ลงทะเบียนเรียนวิชา IST 696 Selected Topics: "English for Academic Research" ของ Dr. Sucha ไป แต่ทำไมในระบบหน้า Enroll (COURSE ENROLL LIST) ถึงขึ้นว่าลง Selected Topics: "Pattern Recognition" คะ,support_picture6925852792024-01-1611:08:00.,1827,sent,2024-01-16 11:08:00,2024-01-16 11:08:00,2024-01-16 18:08:03);
INSERT INTO `support` (support_id,support_toppic,support_detail,support_picture,support_userid,support_status,created_at,updated_at,support_sendmail_date) VALUES (32,Grade / Credit,พอดีมีข้อสงสัยเกี่ยวกับ วิชา IST 696 Selected Topics: "English for Academic Research" ที่หนูลงเป็นวิชาเลือกอ่ะค่ะ 
ด้วยความที่รหัสหลักมันเป็น "IST 598,698 English for Academic Research (Presentation)" ที่มี credit 1 หน่วยกิจ
เลยสงสัยว่ามันจะถูกนับว่าเป็น 1 หน่วยกิจตามรหัสหลักไหมคะ หรือ 3 หน่วยกิจ,,1827,sent,2024-01-23 08:14:57,2024-01-23 08:14:57,2024-01-23 15:15:02);
INSERT INTO `support` (support_id,support_toppic,support_detail,support_picture,support_userid,support_status,created_at,updated_at,support_sendmail_date) VALUES (33,Registration/ Add/ Drop/ Withdraw,I want to add IST 532: Embodied Artificial Intelligence, but when I click submit it got Error page. I look into add request and not found the add button and the enrollment page does not show ADD IST 532: Embodied Artificial Intelligence. Could you please check?

Also, I am not sure why the system have latest timestamp IST 596: Pattern Recognition is DROP. If it were to DROP, PLEASE ENROLL it back for me.,support_picture13995425862024-01-2409:36:24.png,1888,sent,2024-01-24 09:36:24,2024-01-24 09:36:24,2024-01-24 16:37:03);
INSERT INTO `support` (support_id,support_toppic,support_detail,support_picture,support_userid,support_status,created_at,updated_at,support_sendmail_date) VALUES (34,Registration/ Add/ Drop/ Withdraw,ก่อนหน้านี้ทำการลงทะเบียนเรียนวิชา Selected Topics: "Pattern Recognition" ในระบบแต่เกิดปัญหาขึ้นทำให้ในวิชาที่ทำการลงทะเบียนกลายเป็น 	Selected Topics: "Quantum Computing: Principles and Application"

ต้องการ
1. ถอนวิชา Selected Topics: "Quantum Computing: Principles and Application"
2. เพิ่มวิชา Selected Topics: "Pattern Recognition",support_picture12681699382024-01-2409:38:03.png,1909,sent,2024-01-24 09:38:03,2024-01-24 09:38:03,2024-01-24 16:39:02);
INSERT INTO `support` (support_id,support_toppic,support_detail,support_picture,support_userid,support_status,created_at,updated_at,support_sendmail_date) VALUES (35,Registration/ Add/ Drop/ Withdraw,รบวนช่วยเปลี่ยนวิชาพอดีว่าหนูลง Pattern recognition ไม่ใช่ตัว Quantum computing ค่ะ,,1889,sent,2024-01-24 14:19:39,2024-01-24 14:19:39,2024-01-24 21:20:03);
